ATI

if an organisation doesnt have accountability, transparency and integrity (ATI) mechanisms in place, believe me its people inside will try every opportunity to abuse its powers. These 3 pillars form the very principle of good governance. The best form of accountability is still public scrutiny. That is why public offices are encouraged to have feedback mechanisms such as having in place suggestion boxes and customer satisfaction surveys.

dont pass your judgement until you read the full facts

ไม่ให้ตัดสินจนกว่าคุณจะอ่านเต็มข้อเท็จจริง

The right to expose but not to criticize

As a public officer, you should never ever make any disparaging remarks about the Government policies.  But this does not mean you cannot expose abuse of powers or excesses of public officers.

what does this mean? well as an example, you should never ever make public criticism the government ban on smoking in certain public premises but you can certainly expose any public officer who flouts this ban!

Natural justice

there are 2 principles:

1.  you must listen to both sides of the argument

2. you cannot be fair if you are interested in the outcome

sebelum buat keputusan, dengar dulu deh kedua pihak dan kitane inda akan belaku adil kalau kitane ada kepentingan dalam keputusan atu.

clarity of silence

The privacy and clarity of silence
Can cleanse the heart
And heal it more easily and swiftly
Than all the words we so desperately try to find.

Silence gives space to thoughts and images,
Reflecting gently on details
Otherwise lost
In the murky water
Of the noisiness of life.

Silence brings wonder
At life’s meticulous design.
It purifies our surroundings.
Greater yet,
It distills our world within.

All at once we can breathe freely.
Gone is the smothering effect of trying too hard.
Gone is the pressure of fear and pain.

Silence is a great gift to ourselves.
It is a gift we ought at times
Give to others.

~Viola Jaynes