Mmmm....as soon as I posted on my blog about my little (to some) predicament, I got this in my inbox..I guess our national pride and joy has its own bigger predicament to surmount. I quite like the last bit on the first paragraph, "enhance the customer service experience" I wish them good luck on that one...

Mmmm....as soon as I posted on my blog about my little (to some) predicament, I got this in my inbox..I guess our national pride and joy has its own bigger predicament to surmount. I quite like the last bit on the first paragraph, "enhance the customer service experience" I wish them good luck on that one...

Here is the information release:
Royal Brunei Airlines to suspend five services

Royal Brunei Airlines ("RBA") today announced that the company is moving forward with the first phase of its plan to stabilise operations, improve financial performance and enhance the customer service experience.

As part of that plan, RBA will suspend services to Auckland, Brisbane, Perth and Ho Chi Minh City effective at the end of October 2011. Flights to Kuching will also be suspended at the end of July 2011. Passengers who have purchased tickets for travel on suspended flights are asked to contact the travel agent where they purchased their tickets or their nearest Royal Brunei Airlines ticketing office.

Royal Skies members are still able to maintain their Royal Skies membership to continue earning miles with Royal Brunei Airlines. Members may redeem their Royal Skies miles for free flights, extra baggage allowance, upgrades and Sky Lounge access.

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